Frequently Asked Questions

What is a Book Prescription?

It's our way of matching you with the perfect book for your mood, moment or challenge. You tell us what you're feeling or craving and we "prescribe" a carefully chosen book just for you. Once you have ordered, please remember to fill in the form on the product page.1

Do I get to choose the book?

Nope but that's the fun part! You tell us your 'symptoms' and we'll pick the remedy. Think of it as a literary surprise package.

Are the books new or second-hand?

All of our current book prescriptions are brand new. In future, we may add second-hand books but this would be made clear in the product listing.

Can I request a specific genre or author?

You can give us clues, but part of the experience is the surprise. You can say you love mysteries or can't stand romance, we'll take that into account when prescribing.

How long will my order take to arrive?

We aim to dispatch within 14 days. This allows us to carefully choose the right book for you. Usually it will be sooner than this timeframe.

Do you ship internationally?

We currently only ships to England, Scotland, Wales and Australia.

Can I send a Book Prescription as a gift?

Absolutely! Just put the details of the person you're sending it to in the form. You will still need to include your own name in the first field so that we know it's your order.

What if I've already read the book you send me?

We will do everything we can to try and avoid this. You are able to leave your Goodreads links on our form for us to look over. We are unable to offer returns for this reason, but please feel free to sell it on or gift it to a friend!

You still need help?

If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.